Check out the use cases below to find one that best suits you.

Customer Service

Are FAQs the reward for customer loyalty?

Why reward your most loyal customers by sending them to a page full of FAQs or joining a customer forum full of unanswered questions. Hold their hand through their question or problem by using a chatbot. Natural language processing helps the bot understand the customer’s intent and respond in a way that feels real and helps them
make progress. The customer can always choose to chat with a live person or, the chatbot can decide to switch
to a live person, if it is unable to process the user’s request.

Shopping

Chatbots can help narrow e-commerce solutions for faster narrowing of options and check-out. Facebook users will be able to search through your catalog and complete e-commerce transactions right on Facebook Messenger.

Internal Processes

Get rid of the time e-mail reminders from your project manager. Project Management tasks such as status updates,
tracking time, notifying and tracking issues etc, are an interruption that most hard-working employees hate. Let them
continue to do their best work and use a nimble chatbot on Slack or Skype to track project management related
activities. Your Project Management tool can remain the system of record, while your employees check off their tasks.